
Our guidance for frozen orders in warm weather
frozen
Hello from team Naked Dog,
We hope you are enjoying this lovely warm weather!
We wanted to provide a little info about your raw dog food deliveries now that it is a little warmer.
Provided the food is still cold to the touch the food is safe to place in the freezer (even if it is a little soft). (Make sure you wash your hands afterwards!).
Even during production, our food is never above freezing; and it is immediately frozen down to a chilly -18 degrees. We then package deliveries in a way to maintain a safe temperature for up to 72 hours.
If your food is at room temperature AND is soft through the middle then please contact us for advice. Give us a bell on 01359 242500 or email info@nakeddog.co.uk